Reading your workspace activity

The Documents & configuration tab is one timeline of what happened in your workspace, newest first and grouped by day. Narrow it to the question you have, then open the row that answers it.

What you'll need

• The Audit Logs app in your top bar.
• This permission: Audit Log · Events - Read.
• Something recorded in your workspace. To filter by person, your role must also be able to list users.

If Audit Logs isn't in your top bar, your role can't view it or your plan doesn't include it. Ask a workspace administrator, or see Permissions and module visibility.

Steps

1. Open Audit Logs

   Select the Audit Logs icon in the top bar, the red scroll. The page opens on Documents & configuration.

   

   The top bar of Elie with the module icons. The red scroll icon, the last one, is ringed and its tooltip reads Audit Logs.

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2. Choose a module

   The first button in the toolbar reads All Modules. Pick Documents, IntELIEDocs, IntELIEKonnect, Knowledge Base, Voice IntELIEgence or Access Control to see only that module.

   

   The module picker open, with All Modules ticked, then Documents, IntELIEDocs, IntELIEKonnect, Knowledge Base, Voice IntELIEgence and Access Control.

3. Narrow it

   Select Filter By. Outcome takes SUCCESS, DENIED and ERROR, and ticking several widens the search. Person picks one colleague. When offers Any time, Last hour, Last 24 hours, Last 7 days, Last 30 days or Custom range, whose From and To take a date and a time in your own timezone. Event group depends on the module. Select Apply.

   

   The Filter By panel on its When tab, beside Outcome, Person and Event group: Any time, Last hour, Last 24 hours, Last 7 days, Last 30 days and Custom range, which is chosen, with a From and a To date and time, above Reset Filters and Apply.

4. Search

   Type into Search a name, or paste a reference. A name matches the item a row is about, such as a document or a connector. A pasted reference finds that one row. The list updates shortly after you stop typing. Sort By (Time) switches between newest and oldest first.

5. Open a row

   Each row shows Event, Item, Who, Outcome and When, plus Module under All Modules and Source under Documents. Select Show details, the eye at the end of the row, to open it in place.

   

   A Role assigned row for Grace Adeyemi opened in place: When, Who Alex Morgan, Item, Module Access Control, Outcome SUCCESS and a Reference with its copy button ringed, the advice Nothing to do, this completed normally, an All by this person button and Hash-chained and unaltered.

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6. Export or refresh

   Export this page saves the rows on screen as a CSV file. Nothing reloads on its own, so select Refresh for newer events. Paging and Rows per page sit above the list.

   

   The Audit Logs toolbar: All Modules, Filter By (1), the search box, Sort By (Time), the ringed Export this page, and Refresh.

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Event group: the choices depend on the module, here Access Control.

What success looks like

• A line under the toolbar starts Showing and spells out your question, such as the module, the time range and the outcome. Select a term to change it, its cross to drop it, or Clear all.
• A card above the list counts everything that matches, split into Documents touched, Processing outcomes, Configuration changes and Askelie support acted. Its SUCCESS, DENIED and ERROR counts are buttons that filter by that outcome.
• An open row lists When, Who, Item, Module, Outcome and its Reference, with a copy button, plus a line of advice on what to do next. All by this person and This item's history re-filter the timeline around that row.

The card, the Showing line and the timeline, for one custom range.

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Reading a row

A dot before the sentence is amber for a denied action, red for a failure and grey otherwise, and problem rows carry a coloured edge. When a person was refused, Who reads A user in your workspace: names are withheld on denied actions. Askelie support means our support team acted in your workspace. API key, followed by the key's reference, means a partner integration acted.

The CSV from Export this page has columns for Reference, When, Event, Who, Item, Outcome, Module and Verified, gives the full date and time, and says why a name is withheld. It holds only the page on screen, so raise Rows per page first.

If something goes wrong

Symptom	Likely cause	What to do
Nothing matches these filters	Your filters narrow the timeline to nothing.	Select Clear filters, or widen When.
No activity yet	Nothing has been recorded in your workspace.	Process a document or change a setting; it appears here.
Apply is greyed out under Custom range.	The panel reads The start must be before the end. or neither end is set.	Correct From or To, or pick a preset.
Could not load your activity. Check your filters and try again.	The request was refused.	Select Refresh; if it persists, drop the search term.
We could not load your activity just now. Please try again shortly.	Your permissions could not be checked for a moment.	Wait, then select Refresh.
Person reads We could not load your colleagues just now.	Your role cannot list users, or the list failed.	Filter by Search instead, or ask for Identity & Users · User - List.
The page is replaced by 403 and Access Forbidden.	Your role lacks Audit Log · Events - Read.	Ask a workspace administrator.

Next

• What the activity feed records - every sentence a row can show.
• Reading sign-in and access history - the other tab.
• Checking that audit records are unaltered - what the chain proves.