Setting an import schedule

The schedule decides how often Elie checks the source for new documents. An import connector can't be enabled without one, so the setup wizard asks for it on its last step. Change it later on the connector's Schedule Configs tab.

What you'll need

• The IntELIEKonnect app in your top bar.
• This permission: IntELIEKonnect · Import - Update.
• An import connector that is not Active. Times are in your browser's time zone.

If IntELIEKonnect isn't in your top bar, your role can't view it or your plan doesn't include it. Ask a workspace administrator, or see Permissions and module visibility.

Steps

1. Open Schedule Configs

   Open the connector and select Schedule Configs. With nothing set it reads No schedule configured yet. Select Edit. In the setup wizard, this is the last step.

   

   No schedule means the connector can’t be enabled.

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2. Choose how it repeats

   Select one of three cards: Repeat on an interval (every few minutes or hours), Repeat day-wise (chosen days at a set time) or Specific times (a cron expression).

   

   The preview updates as you change the schedule.

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3. Set the detail

   For an interval, pick a value under Repeat every, from 5 minutes to 24 hours. Day-wise, choose Run Daily, Every Weekday (Monday To Friday) or Custom Days (then tick days under Select Days), and a First time. For specific times, select one of the Quick picks or type a five-field Cron Expression; Cron syntax help explains the fields.

4. Check the preview

   Next scheduled runs lists the next five run times, with a sentence saying how often that is. If they aren’t what you meant, change the schedule before saving.

5. Save

   Select Save Changes, or Finish setting up in the wizard.

Picking a rhythm

An interval suits a mailbox or folder that receives work through the day. Day-wise suits a source that changes on a known rhythm, such as a nightly export. A cron expression covers what the other two can't, such as twice a day on weekdays only, but it is harder for the next person to read. Polling more often than the source allows makes it throttle you, and those refusals can look like sign-in failures; if in doubt, start longer.

What success looks like

• Schedule saved appears and the tab shows Schedule Type, the detail you chose and the next runs. Read mode names the three cards Standard Interval, Day wise and Cron Based.
• Once the connector is Active and bound, documents arrive at roughly that rhythm.

If something goes wrong

Symptom	Likely cause	What to do
There is no Edit on the tab.	The connector is Active.	Select Disable, change the schedule, then Enable.
Save Changes stays greyed out.	Custom Days has no day ticked, or the cron expression is invalid.	Tick a day, or fix the field the cron check marks in red.
Enable fails with Set a schedule before enabling a pull import.	No schedule has been saved.	Save one here first.
The schedule is set but nothing arrives.	The connector isn't Active, or isn't bound to anything.	Check Connector Status on Overview, then the Bindings tab.
Runs start failing after you shortened the interval.	The source is throttling.	Lengthen the interval.

Next

• Fetching documents now - run it once, straight away.
• Enabling, disabling and removing - making the schedule take effect.
• Binding an import connector to an orchestrator - giving documents somewhere to go.